Managing the portfolio
Tool or service is monitored and measured by certain metrics defined in the contract. In a typical case, customer is responsible of monitoring and of possible reactions to it, but Zink IT Oy can also support in related decision making or even handle the routine work for you. Contracts are periodically renewed and usage is constantly optimized. Usually, cost drivers are set so that the customer doesn’t have to pay for unused capacity and so that scaling volumes of use up or down is easy and cost-efficient.
